Hi, a few days ago I was receiving messages correctly with attachments or contexts. But I'm trying today and I'm not receiving the complete json.
Here is the documentation, which says that nothing has changed:
I need help, I don't know if it's because of something in the code, configuration or payment on the account.
{ "object": "whatsapp_business_account", "entry": [ { "id": "365366813322807", "changes": [ { "value": { "messaging_product": "whatsapp", "metadata": { "display_phone_number": "....", "phone_number_id": "...." }, "contacts": [ { "profile": { "name": "...." }, "wa_id": "58412...." }], "messages": [ { "from": "58412...", "id": "wamid....=", "timestamp": "1731960113", "type": "image" }] }, "field": "messages" }] }] }

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21 comments.

  1. José

    Same here with multiples clients

  2. Ivan

    After several hours, meta simply resent the context and the attachment, it seems that it is an internal problem of meta and not of us, let's wait for some news.

  3. Francys

    Same here, the context is also missing for the Interactive Messages (buttons). Now we can not know which button was pressed and in response to which message ("replyingTo" context).
    We have not change any code related to this.

  4. Marina

    Any updates on this issue?

  5. David

    same!!!! here!!!!!

  6. Lidor

    Same here! Please share an ETA for the fix!

  7. Marcos Vinicius

    Same problem here in Brazil. The page status https://metastatus.com/whatsapp-business-api have only one issue, but it doesn't seem to be that. I thought the delivery method for this type of package had changed, as text messages still work, but I didn't find anything relevant in the official documentation, does anyone have any clue as to what it could be?

    1. Marcos Vinicius

      Same problem here in Brazil. The page status https://metastatus.com/whatsapp-business-api have only one issue, but it doesn't seem to be that. I thought the delivery method for this type of package had changed, as text messages still work, but I didn't find anything relevant in the official documentation, does anyone have any clue as to what it could be?

      1. Marcos Vinicius

        Same problem here in Brazil. The page status https://metastatus.com/whatsapp-business-api have only one issue, but it doesn't seem to be that. I thought the delivery method for this type of package had changed, as text messages still work, but I didn't find anything relevant in the official documentation, does anyone have any clue as to what it could be?

        1. Marcos Vinicius

          Same problem here in Brazil. The page status https://metastatus.com/whatsapp-business-api have only one issue, but it doesn't seem to be that. I thought the delivery method for this type of package had changed, as text messages still work, but I didn't find anything relevant in the official documentation, does anyone have any clue as to what it could be?

    2. Marcos Vinicius

      Same problem here in Brazil. The page status https://metastatus.com/whatsapp-business-api have only one issue, but it doesn't seem to be that. I thought the delivery method for this type of package had changed, as text messages still work, but I didn't find anything relevant in the official documentation, does anyone have any clue as to what it could be?

      1. Marcos Vinicius

        Same problem here in Brazil. The page status https://metastatus.com/whatsapp-business-api have only one issue, but it doesn't seem to be that. I thought the delivery method for this type of package had changed, as text messages still work, but I didn't find anything relevant in the official documentation, does anyone have any clue as to what it could be?

    3. Marcos Vinicius

      Same problem here in Brazil. The page status https://metastatus.com/whatsapp-business-api have only one issue, but it doesn't seem to be that. I thought the delivery method for this type of package had changed, as text messages still work, but I didn't find anything relevant in the official documentation, does anyone have any clue as to what it could be?

  8. Yanir

    same for me!

  9. Marcelo

    Same here

  10. Marina

    Same here.

  11. Ana

    Same issue here

  12. Yuri

    Same here

  13. Daniel

    Same here

  14. Jesus

    Same here

  15. Desarrollador

    Same here

  16. Pulsus

    Same here! aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

  17. RodoSafra

    Same for me, it started to happen a couple hours ago

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