Hi,
We are receiving reports from our customers that some comments on posts are missing. We have investigated and found that these comments all have one thing in common: we did not receive a webhook for them. We have called the API to check and still see these comments being returned in the response. This issue is seriously affecting our customer service process. Please investigate this issue for us.
Missing Comment Id: 788187760189149_1236315917778588 Page: 363549471144008 PostId: 788187760189149

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8 comments.

  1. Tiến

    Same error

    Reply
  2. Bui

    Same error here

    Reply
  3. Diego

    Same here. Since yesterday we've been having these problems with some select pages. The feed subscription is active but we are not receiving any event when someone comments in the page.

    Reply
  4. Tuyen

    same issue

    Reply
  5. Quế

    Same issue

    Reply
    1. Quế

      Same issue

      Reply
  6. Martin

    Same here.
    Several customers are complaining.

    Reply
  7. Ngọc Thắm

    Same error here. It happens on some pages and some comments

    Reply

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