I am using the Whatsapp send message api to send message but not recieving the message
This is whatsapp business id i am using this to send single text message and getting success but not receiving message.
but when i trying to send template message its working and i am receiving but not working in individual type message. Please help me to get out of this problem
this is payload { "messaging_product": "whatsapp", "recipient_type": "individual", "to": "919803342943", "type": "text", "text": { "body": "As requested, here's the link to our latest product" } }
I'm having the same problem, if you find anything out please share.
You can only send regular messages to users once they have opened a Customer Service Window with you (by sending you a message). Check your Webhook server, as you are likely to have received error webhooks indicating your message was not delivered due to this.
Here's more information about how this works: https://developers.facebook.com/docs/whatsapp/pricing/#service-conversations
The only type of messages you can send to users outside of the Customer Service Windows are template messages.
You can only send regular messages to users once they have opened a Customer Service Window with you (by sending you a message). Check your Webhook server, as you are likely to have received error webhooks indicating your message was not delivered due to this.
Here's more information about how this works: https://developers.facebook.com/docs/whatsapp/pricing/#service-conversations
The only type of messages you can send to users outside of the Customer Service Windows are template messages.
You can only send regular messages to users once they have opened a Customer Service Window with you (by sending you a message). Check your Webhook server, as you are likely to have received error webhooks indicating your message was not delivered due to this.
Here's more information about how this works: https://developers.facebook.com/docs/whatsapp/pricing/#service-conversations
The only type of messages you can send to users outside of the Customer Service Windows are template messages.
You can only send regular messages to users once they have opened a Customer Service Window with you (by sending you a message). Check your Webhook server, as you are likely to have received error webhooks indicating your message was not delivered due to this.
Here's more information about how this works: https://developers.facebook.com/docs/whatsapp/pricing/#service-conversations
The only type of messages you can send to users outside of the Customer Service Windows are template messages.