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Hello, Apparently there is no longer any support for this topic and I should write to the forum...
Since yesterday, we are getting "(#135000) Generic user error" sending Templates. It worked for weeks and we did not change anything. Please fix the problem! We need help!
Mirko
All our templates were updated yesterday (not by us).
We created a new template which was instantly approved. Same error sending this template. Only Text, one placeholder (the customers name). No media.
A second new template worked now. It seems editing existing templates fixes the error. Can be closed.
A second new template worked now. It seems editing existing templates fixes the error. Can be closed.
A second new template worked now. It seems editing existing templates fixes the error. Can be closed.
A second new template worked now. It seems editing existing templates fixes the error. Can be closed.
A second new template worked now. It seems editing existing templates fixes the error. Can be closed.
A second new template worked now. It seems editing existing templates fixes the error. Can be closed.
A second new template worked now. It seems editing existing templates fixes the error. Can be closed.