Upon sending a dynamic message template, we are receiving the following error message: { "error":{ "message":"(#135000) Generic user error", "type":"OAuthException", "code":135000, "error_data":{ "messaging_product":"whatsapp", "details":"Generic user error" }, "fbtrace_id":"APw-CrBLJEySZT-KOq78T84" } }
Have double checked the syntax, access token and the phone no id. Please help
{ "to":"[user phone number]", "recipient_type":"individual", "messaging_product":"whatsapp", "type":"template", "template":{ "name":"mechanism_of_action", "language":{ "code":"en_US" }, "components":[ { "type":"header", "parameters":[ { "type":"image", "image":{ "link":"https://plus.unsplash.com/premium_photo-1674289121415-ec50cba976b6?q=80&w=1935&auto=format&fit=crop&ixlib=rb-4.0.3&ixid=M3wxMjA3fDB8MHxwaG90by1wYWdlfHx8fGVufDB8fHx8fA%3D%3D" } ] }, { "type":"body", "parameters":[ { "type":"text", "text":"MOA for ingredient" } ] } ] } }
we are using https://graph.facebook.com/v18.0/{phone_id}/messages weird thing is it was working till couple of days back after that it is throwing this error

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5 comments.

  1. Pedro

    Akansha same error here. Did you resolve this?

  2. Akansha

    Not yet , and now my static templates are also throwing same error

  3. Jack Win

    Same problem, have you solved it?

  4. Stefania

    Has anyone found a way to solve the problem?
    I´ve read in other answers that the problem it solve for itself. I don´t know if I have to wait o doing something else

  5. نابستر

    before 135000 error ,, did you made template message with parameter ,, and send website links in parameter?

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