Messages were being delivered just fine, I created a new template that was approved and I sent with it a 5 messages, then the messages stopped sending. Then whenever I send I get a response that It's sent but it never reaches the phone.
am experiencing an issue with my WhatsApp Business API account where the code verification status is showing as EXPIRED.
Account Details: •⁠ ⁠Business Name: Techno And Chill •⁠ ⁠Phone Number ID: 167685806431613
Current Issues: 1.⁠ ⁠Code verification status shows as EXPIRED 2.⁠ ⁠Messages are not being delivered despite successful API responses 3.⁠ ⁠Token verification shows the account is in good standing (GREEN quality rating)
Steps Already Taken: 1.⁠ ⁠Generated new system user access tokens 2.⁠ ⁠Verified API connectivity is working 3.⁠ ⁠Messages are being accepted by the API but not delivered
Request: Please help resolve the verification status and advise if there are any additional verification steps needed for the business account.

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2 comments.

  1. Arpit

    You must be receiving some error message in webhook. Please share it.

    Reply
  2. Hemant

    Same issue facing from two days

    Reply

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