Message sent using WhatsApp business API but not delivered to recipients
I've setup a WhatsApp Business to test WhatsApp API for sending messages. I've followed the getting started guide, but when I send a test message from the main interface of WhatsApp API, the message is sent but is not received by the recipient, even though there is a template approved by Facebook
As shown in the pictures, when I press send message, the sending succeeds but the recipient receives nothing
update : i added a real number ( not using a facebook testing number ) also did not work
Check your webhook for what's happening. When I encountered the same issue the message sent to my webhook was this:
"Message failed to send because more than 24 hours have passed since the customer last replied to this number"
So text the real number from the recipient phone and you will be able to send messages to it for the 24 hours.