Products uploaded via WhatsApp Business API stuck in 'Item will be reviewed' status

I apologize if my question is not strictly about a code issue, but I’m not sure where else to ask for help.

Using the WhatsApp Business API, I can create a catalog and have it displayed in the header of the WhatsApp Business number.

I can also upload products via the API, and these products do appear in the Commerce Manager catalog. However, they remain in the status ‘Item will be reviewed — This item will be reviewed before it can appear in ads or Shops to make sure it complies with our policies. If you've chosen to show this item anywhere, it'll automatically appear once it is approved. We'll let you know if there are any issues.’ for a very long time, sometimes days. And after all this time, they're still stuck in this status.

Below is a small PHP snippet I use to build the array that gets sent to Facebook’s endpoint for product creation, but that’s the only code involved. I haven’t received any notifications about policy compliance issues or anything else that might explain the delay.

$data = [     "name" => $name,     "currency" => "EUR",     "price" => $price,     "image_url" => $image_url,     "retailer_id" => $retailer_id,     "description" => $description,     "url" => $url,     "brand" => $brand ]; $headers = [     "Authorization: Bearer {$auth_token}",     'Content-Type: application/json' ]; POST https://graph.facebook.com/v17.0/<$catalog_id>/products 

I can assure you that all variables are defined, because even in the product detail window, all the data sent via POST is displayed.

Unfortunately, the only link I have to contact Facebook Business Support leads to a page that doesn’t help at all.

I’m wondering if this is a common issue people are currently facing. I’m not sure what else to try at this point.

Thank you for any help you can give me.