I'm developing a Flask app to store data from my clients (Datakinder parents). I am receiving the request and decrypting the message successfully. But I always receive incorrect data On on-click-action' I expect to receive user typed data but I always receive ${form.parentname} , not the user data

Footer code is:

                        "type": "Footer",                         "label": "Siguiente",                         "on-click-action": {                             "name": "data_exchange",                             "payload" : {                                 "parentname":"${form.parentname}"                             }                         },                         "enabled":true                      }

At clicked "Siguiente" (next), endpoint receive data={'parentname': '${form.parentname}'} it must be : data={'parentname': 'Alejandro'}

Any Idea?

I sent fixed data in payload and it was received properly, but form data is not

Tag:whatsapp-cloud-api, whatsapp-flows

3 comments.

  1. gafi

    I have a few questions to help debug the issue:

    Can you check if the Footer component is inside the children list of the Form component? Can you share a minimal flow JSON to reproduce the issue? How are you testing? On a phone or Flows Builder?
    Reply
    1. Alejandro Mejia

      Thank you!!! you are right Footer component was outside the children list of the Form component, then it did not take values of inputs. Flow JSON editor did not detect it, because it is searching only for a "footer" element, but not the position of it. Now flow is working properly. You save my time!

      Reply
    2. gafi

      That's great to hear. Please accept the answer so it may help others too

      Reply

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