Twilio and WhatsApp's New Feature: Carousel Template Support in WABA
I'm curious if Twilio has any plans to support the creation and sending of carousel templates for WhatsApp, as outlined in Facebook's documentation: Carousel Templates.
In the meantime, is there a way to create and get approval for these templates directly through WhatsApp Business API (WABA) and then, once approved, send them via Twilio?
Thanks for any insights or guidance!
I`m would like to send a carousel using twilio.
Edit October 2024: This feature is now available. The docs contain the instructions on how to use it. Basically it's these steps:
Have media URLs for each card ready prior to template creation. Create twilio/carousel content template. If it will be used on WhatsApp, approve the template. Send the Content Template containing the carousel.