I'm curious if Twilio has any plans to support the creation and sending of carousel templates for WhatsApp, as outlined in Facebook's documentation: Carousel Templates.

In the meantime, is there a way to create and get approval for these templates directly through WhatsApp Business API (WABA) and then, once approved, send them via Twilio?

Thanks for any insights or guidance!

I`m would like to send a carousel using twilio.

Tag:whatsapp, twilio, twilio-api, templates

Only one comment.

  1. IObert

    Edit October 2024: This feature is now available. The docs contain the instructions on how to use it. Basically it's these steps:

    Have media URLs for each card ready prior to template creation. Create twilio/carousel content template. If it will be used on WhatsApp, approve the template. Send the Content Template containing the carousel.

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