As per Whatsapp policies and Twilio docs, the business initiated conversations require the pre-approved message templates. The Whatsapp API provides a programmatic way to maintain and approve such templates.

Is there an appropriate API endpoint on the Twilio side for the programmatic Whatsapp's templates management? I haven't found anything except the manual template submission using the Twilio console.

Tag:twilio, twilio-api

2 comments.

  1. philnash

    Twilio developer evangelist here.

    The Messaging Content API was announced at SIGNAL 2021 and will allow you to register and use templates for multiple services through an API. The Content API is currently in pilot and you can request access to the pilot using the form here.

    Reply
  2. Subham Ghosh

    The messaging content API will allow you to use the Whatsapp template.

    Reply
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