Cannot receive webhook notifications after subscribing to webhook from Whatsapp Business Account
I am a tech provider developing a Whatsapp Integration that has the following flow:
User signs up on our platform using the Whatsapp Embedded Signup
After the sign up is complete, we retrieve the user's access token (after exchanging it for the code).
We use the user's access token to retrieve his business ID
We subscribe the business ID to a unique webhook URL
We listen for new whatsapp messages on the webhook URL and respond to the messages
Currently, we have steps 1 - 4 working. Step 5 is not working because even after subscribing to the webhook URL and receiving a success: true, sending messages to the phone number of the Whatsapp Business Account does not trigger webhook notifications on the webhook URL.
I have read all of the documentation regarding webhooks and I can't seem to find anything. I would greatly appreciate any support and can provide details if necessary.
We have the same problem
Same problem. The webhook sbuscription URL I used is: POST https://graph.facebook.com/v13.0/ /subscribed_apps (not body or paremeters)
Same problem.
Checking further points to a Facebook bug.
The testing work: https://schiocco.com/shared/2024-01-03_102310.jpg
By getting the list of active webhooks it show active and working: https://schiocco.com/shared/2024-01-03_102526.jpg
There is a small chance that I need to run this but I get an error: https://schiocco.com/shared/2024-01-03_102813.jpg
To anyone still experiencing this issue, you need to complete all the verification steps to receive permissions to use the messaging webhooks on Whatsapp before the webhook can work. It is incredibly stupid that there is no error message for this but it is what it is
To anyone still experiencing this issue, you need to complete all the verification steps to receive permissions to use the messaging webhooks on Whatsapp before the webhook can work. It is incredibly stupid that there is no error message for this but it is what it is
To anyone still experiencing this issue, you need to complete all the verification steps to receive permissions to use the messaging webhooks on Whatsapp before the webhook can work. It is incredibly stupid that there is no error message for this but it is what it is
To anyone still experiencing this issue, you need to complete all the verification steps to receive permissions to use the messaging webhooks on Whatsapp before the webhook can work. It is incredibly stupid that there is no error message for this but it is what it is
To anyone still experiencing this issue, you need to complete all the verification steps to receive permissions to use the messaging webhooks on Whatsapp before the webhook can work. It is incredibly stupid that there is no error message for this but it is what it is
To anyone still experiencing this issue, you need to complete all the verification steps to receive permissions to use the messaging webhooks on Whatsapp before the webhook can work. It is incredibly stupid that there is no error message for this but it is what it is
To anyone still experiencing this issue, you need to complete all the verification steps to receive permissions to use the messaging webhooks on Whatsapp before the webhook can work. It is incredibly stupid that there is no error message for this but it is what it is
To anyone still experiencing this issue, you need to complete all the verification steps to receive permissions to use the messaging webhooks on Whatsapp before the webhook can work. It is incredibly stupid that there is no error message for this but it is what it is
To anyone still experiencing this issue, you need to complete all the verification steps to receive permissions to use the messaging webhooks on Whatsapp before the webhook can work. It is incredibly stupid that there is no error message for this but it is what it is
To anyone still experiencing this issue, you need to complete all the verification steps to receive permissions to use the messaging webhooks on Whatsapp before the webhook can work. It is incredibly stupid that there is no error message for this but it is what it is
To anyone still experiencing this issue, you need to complete all the verification steps to receive permissions to use the messaging webhooks on Whatsapp before the webhook can work. It is incredibly stupid that there is no error message for this but it is what it is
To anyone still experiencing this issue, you need to complete all the verification steps to receive permissions to use the messaging webhooks on Whatsapp before the webhook can work. It is incredibly stupid that there is no error message for this but it is what it is
To anyone still experiencing this issue, you need to complete all the verification steps to receive permissions to use the messaging webhooks on Whatsapp before the webhook can work. It is incredibly stupid that there is no error message for this but it is what it is
For anyone who still experiencing the similar issue with webhook, try to go to meta app dashboard > Whatsapp > API setup > select the phone number dropdown with number that are already registered > click on Add phone number button (just click and go back) > check if webhook already shows using /subscribed_apps API. Seems that there is a weird bugs on meta app dashboard that force us to finish the whatsapp setup journey first before we can receive the webhook call
getting the same problem, everything works except message webhook, but in other phone numbers it works