I'm encountering an issue while setting up the WhatsApp API. Specifically, when I try to verify my WhatsApp number on the setup page, I receive the following error: Got unexpected null or undefined
Here are the steps I followed and the details of my setup:
WhatsApp API Setup: Followed the official documentation to set up the WhatsApp Business API.
Adding Phone Number: Navigated to the WhatsApp API setup page to add and verify my phone number. Entered the phone number in the required format.
Error Encountered: Upon submitting the phone number for verification, the system returns the error: Got unexpected null or undefined.

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7 comments.

  1. Rui

    same thing is happening

    Reply
  2. Rahul

    I am also facing the same issue

    Reply
  3. Rahul

    I just solved this issue. To resolve it, I created a new business portfolio and then added the number to it.

    Reply
  4. Gilmar

    I had to exclude all WA Accounts, in that one Business Account.
    https://business.facebook.com/wa/manage/home

    Reply
  5. Fernando

    Same thing

    Reply
  6. Yuvjeet

    This is what work for me 1. Log in to your Facebook Business account. 2. Navigate to the Business Settings. 3. Select WhatsApp Accounts from the side menu. 4. Click on your WhatsApp account. 5. Go to Settings. 6. Add your phone number in the buisness Account.

    Reply
    1. Yuvjeet

      This is what work for me 1. Log in to your Facebook Business account. 2. Navigate to the Business Settings. 3. Select WhatsApp Accounts from the side menu. 4. Click on your WhatsApp account. 5. Go to Settings. 6. Add your phone number in the buisness Account.

      Reply

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