I'm following this tutorial https://developers.facebook.com/docs/whatsapp/cloud-api/get-started but on step 2 I can't create a test number, I keep getting a red message saying that test numbers is not working and I need to contact support. Is that a workaround besides killing my personal number to turn into a bussines number? I just wanna test some stuff.

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4 comments.

  1. Charlton

    I am also having the same problem: "Error WhatsApp test numbers are currently unavailable. Contact support."
    For the devs... if they see this?
    {
    "data": {
    "xfb_create_whatsapp_business_test_account": null
    },
    "errors": [
    {
    "message": "A server error field_exception occured. Check server logs for details.",
    "severity": "CRITICAL",
    "mids": [
    "a5fc7ecd2df5022bb3c9008a189441bc"
    ],
    "code": 2655005,
    "api_error_code": 2,
    "summary": "WhatsApp test numbers are currently unavailable",
    "description": "WhatsApp test numbers are currently unavailable. Contact support.",
    "description_raw": "WhatsApp test numbers are currently unavailable. Contact support.",
    "is_silent": false,
    "is_transient": false,
    "is_not_critical": false,
    "requires_reauth": false,
    "allow_user_retry": false,
    "debug_info": null,
    "query_path": null,
    "fbtrace_id": "Guci0oR+OR/",
    "www_request_id": "AwR1JTzneqjTd9k7eaewci4",
    "path": [
    "xfb_create_whatsapp_business_test_account"
    ]
    }
    ],
    "extensions": {
    "is_final": true
    }
    }

  2. Rob

    +1 I have the same issue I've been trying to sort for a week. Meta - please could you let us know that this is being worked on as it sounds like a platform error?

  3. Giovane

    No solutions yet I guess.

  4. Giosimar

    I'm experiencing the same problem, I thought it was a problem when creating the app, but when creating another one I faced the same problem, it seems to be an internal error.

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