Dear Meta Support Team,
I am encountering an issue while attempting to send a message using the WhatsApp Business API. The error details are as follows:
Error Message: (#135000) Generic User Error API Endpoint: https://graph.facebook.com/v21.0/415723888299945/messages Template Name: event_details_reminder_1 Recipient Phone Number: 917037488888 fbtrace_id: A6RZEVtR-plLeu0-8deIDcL Access Token Permissions: Verified for whatsapp_business_messaging. Steps Taken to Troubleshoot:
Verified the template name and ensured it matches exactly as approved in the Business Manager. Checked the recipient phone number format (E.164) and ensured it is on the recipient list. Ensured all placeholders in the template are passed in the API request. Tested the API endpoint with Postman and directly with cURL. Despite these efforts, the issue persists. Kindly assist in resolving this issue and provide guidance on why this error is occurring.
Looking forward to your response.
Best regards,

I'm trying to integrate a payment method using the WhatsApp Business API, but I'm encountering an issue. Whenever I attempt to add the payment method, I receive the following error message:

"We're having trouble completing your request."

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I’ve created an app with whatsapp properly associated with it and I’ve added my business phone number as well. I’ve subscribed to the messages event under WhatsApp business account webhook, and I can say for sure that the webhook has gotten properly subscribed with the response from my server.
However the issue is now when the user sends a message to the business number, the notification event isn’t getting triggered to my server. Not sure what the issue is, I checked my access token in the access token debugger and both whatsapp_business_management and whatsapp_business_messaging permissions are associated with it.

Hi, I applied for a WhatsApp Business API via Aisensy.com but unfortunately for 1 week the status is pending. How can I get it approved? Thanks

I'm having a few issues with WhatsApp business API webhook. I've subscribed to the webhook under WhatsApp business account and turned on the messages event as well, but I don't get any notifications when the user sends a message to the business number.

I can say for sure that my server is setup properly to receive calls as the test webhook calls are reaching my server, but nothing when the user sends a message to the associated business number.

I have checked my access token as well for anything and it seems to have the proper permissions associated with in the access token debugger including whatsapp_business_management and whatsapp_business_messaging

Has anyone faced this before?

I have checked my access token as well for anything and it seems to have the proper permissions associated with in the access token debugger including whatsapp_business_management and whatsapp_business_messaging