Posts under category Facebook WhatsApp Business API

Hello Meta Support Team,
I am currently working with multi-product lists in WhatsApp's interactive messages and have a question regarding localization. Specifically:
Does the platform support sending a language code along with the interactive message payload? For example, if I have a localized catalog (using the catalog ID), can I specify the language code so that the correct localized version of the catalog is displayed to the user? This feature would be incredibly useful for providing a seamless experience to users in different regions. I would appreciate any guidance, documentation, or examples regarding this functionality.
I appreciate your support!

Hello,
I am encountering an issue with the WhatsApp Business API when attempting to send a message template or query the list of templates. The API returns the following error:
{ "error": { "message": "(#135000) Generic user error", "type": "OAuthException", "code": 135000, "error_data": { "messaging_product": "whatsapp", "details": "Generic user error" }, "fbtrace_id": "Acl4jwcxw9wDcwCcNs-_4jW" } }
Relevant Information:
The template used is approved in the Business Manager. The recipient's number has been tested and is in E.164 format (e.g.: +5511999999999). The access token used has the correct permissions (whatsapp_business_messaging and whatsapp_business_management). The phone number is active and linked to the WhatsApp Business account. Sending individual messages continues to work The problem occurred without any changes, sending templates simply stopped working.
Attempts to resolve:
I checked the template parameters and they are correct. I confirmed that the access token is valid. I tested with other templates and other phone numbers, but the error persists.
Has anyone faced this issue or know how to solve it? Is there anything I can check or adjust in the template configuration, or in the WhatsApp Business account to solve this? Is there a support channel by phone or email with Meta?

Messages were being delivered just fine, I created a new template that was approved and I sent with it a 5 messages, then the messages stopped sending. Then whenever I send I get a response that It's sent but it never reaches the phone.
am experiencing an issue with my WhatsApp Business API account where the code verification status is showing as EXPIRED.
Account Details: •⁠ ⁠Business Name: Techno And Chill •⁠ ⁠Phone Number ID: 167685806431613
Current Issues: 1.⁠ ⁠Code verification status shows as EXPIRED 2.⁠ ⁠Messages are not being delivered despite successful API responses 3.⁠ ⁠Token verification shows the account is in good standing (GREEN quality rating)
Steps Already Taken: 1.⁠ ⁠Generated new system user access tokens 2.⁠ ⁠Verified API connectivity is working 3.⁠ ⁠Messages are being accepted by the API but not delivered
Request: Please help resolve the verification status and advise if there are any additional verification steps needed for the business account.