Posts under category Meta & Facebook

comments API response is error.
comments counts is about 900. but, comments counts of API response is 38.
parameter 'limit' sets 50. but comments counts of API response is 11.
params : {'limit': 50, 'access_token': '', 'fields': 'id,username,like_count,text,timestamp,replies.limit(50){id,username,like_count,text,timestamp}'} url : https://graph.facebook.com/17933654987710768/comments data : 11

Hi. On 2024-03-05 we have stopd receiving webhooks for instagram comments, mentions and messages. It was working as intended until 2024-03-04.
There were no changes on the app configuration. I checked the app configuration and the app is on live mode and it have the advanced permissions for each of the webhook types.
To make sure our callback URL is working properly, we made a test with the messages type on the app dashboard and the message was received on our end without any problem.

I am new to this WhatsApp Business API and interested in reading or getting conversation details between customer and business.

As I was exploring APIs which meta offering us to use, I did not found from here (https://www.postman.com/meta/workspace/whatsapp-business-platform/collection/13382743-84d01ff8-4253-4720-b454-af661f36acc2) any API which is helping me to read any conversation based on conversation-id or any such kind of ids, which happened between customer and business.

Is there any such API using which we can get conversation / message-thread details?

Please correct me if I am checking right APIs which meta is offering us to use, any lead would be appriciated.

Thanks