Posts under category Meta & Facebook

Hello,
Some comments to IG posts are not delivered to our webhook API. We couldn't find a pattern of how the comments are not delivered but it still leads to a missing data issue.
An evident example of this issue: https://www.instagram.com/p/C3C-P_moj41/
Could you please help to overcome this issue? Our API is up and running without any downtime.
Thanks!

This is an error message:URL 无法验证。 Callback verification failed with the following errors: curl_errno = 35; curl_error = OpenSSL SSL_connect: SSL_ERROR_SYSCALL in connection to backstage.mintnftsnow.com:443 ; HTTP Status Code = 200; HTTP Message = Connection established

We have had this happen before a few months back and it seemed to resolve itself. I have no idea why but suddenly yesterday we started receiving support tickets from our clients saying that after granting the proper permissions - like they always do - they weren't seeing these pages available in our app for selection. To best explain/show it. Here's a Loom video.
https://www.loom.com/share/fb3a50cf2c3f40d0a246bd30e091c0f3