Hello, i got the violation for my app, and prolonged the due till 17 March. but today my app id 1124279845838532 was restricted with a reason i have not responsed.

Hello,
Im using the Instagram API with Instagram Login and the insights does not work for me at all. I get always get errors like
Unsupported get request. Object with ID 'xxxx' does not exist, cannot be loaded due to missing permissions, or does not support this operation
However, i have advanced access both on instagram_business_basic and instagram_business_manage_insights.
Anybody with the same issue or how to solve?

Why does the API give me values that are lower or different than what actually exists? (this was published in January 2025) We have many cases, but I attach an example Please, can someone help me with what is happening? Thank you very much

We are experiencing issues with the catalog match rate. I have already checked the product_id on the website and in the catalog, and they are the same. I am not sure what the problem is. I appreciate your help.

We are unable to list business pages for the instagram account in some cases.
The endpoint we are using is: /me/accounts to this the business pages.
We use facebook login to access the instagram account, this makes it a requirement for our users to create a facebook business page that is linked to the instagram account.
As there are multiple options offered by Meta to make the linking, there are that many possibilities of our users to perform this action. Regardless of how the linking may have been done, we would like to GET a response from the Graph API endpoint for getting pages / accounts to return all associated business accounts that have been granted access to our app.
We have ensured passing in the appropriate access scopes as required by the API to return a response. These include - email pages_show_list pages_read_engagement pages_read_user_content business_management instagram_basic instagram_manage_insights.
Even after using the highly recommended business_management scope, we have user accounts where we are unable to get any response from API. The API does not throw any error, it simply returns an empty array - suggesting there are no associated business pages. But this is not the case.
To further solve the problem, we have also ensured the right access from the user on their own accounts and pages - this can also be confirmed when Meta is requesting the user for permissions for our app to access the user’s pages / accounts. After the user has granted permission, we request for the pages using the corresponding endpoint from the API but are returned with an empty array.
Any suggestions would be much appreciated.