Posts under category Meta & Facebook

I am using Whatsapp's Business API through Meta's Graph API. One of my end user claimed he didn't receive a business-initiated message however on my end I received (through webhooks) both sent and delivered confirmation.

I then gave him the chatbot's number and when he tried to send a text, he was prompted to accept Whatsapp's Chatbot Privacy Policy (or something like that).

So are we not able to start business-initiated conversations to users that never had prior interaction with a chatbot?

Hey There Developers I am Trying to Integrate What's App Cloud Api from Meta for Developers Console and I am trying to Retrieve The Messages Templates using the api's .Reading it from there documentation i had created the api to retrive the templates but it shows me this error

"error": {         "message": "(#100) Tried accessing nonexisting field (message_templates) on node type (WhatsAppBusinessPhoneNumber)",         "type": "OAuthException",         "code": 100,         "fbtrace_id": "AHUox6aJYuhq3S7NnNDSE03"     } 

It would be a great help if you can help me solve this problem I have been Researching on the same for over a week now .....Thank You in advance

I am looking this api to retrieve all my available templates on the developers console
Meta For Developers

I'm having trouble in creating a WhatsApp Message template, using the WhatsApp Business API.

I already can send messages, delete template, etc.

Creating the message template is the only API implementation where I'm having some dificulties. This is the code that I'm using to create a template:


public static function CreateTemplate($templateName, $templateCat, $language, $components){     $businessaccountid = .....;     $token = ....;     $ch = curl_init();     $url = 'https://graph.facebook.com/v16.0/' . $businessaccountid . '/message_templates?allow_category_change=true&name=' . $templateName . '&category=' . $templateCat . '&language=' . $language . '&components=' . $components;     //echo($url);     //curl_setopt($ch, CURLOPT_HTTP_VERSION, CURL_HTTP_VERSION_1_1);     //curl_setopt($ch, CURLOPT_VERBOSE , TRUE);     curl_setopt($ch, CURLOPT_URL, $url);     curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);     curl_setopt($ch, CURLOPT_POST, 1);     $headers = array();          $headers[] = 'Authorization: Bearer ' . $token ;     curl_setopt($ch, CURLOPT_HTTPHEADER, $headers);               $result = curl_exec($ch);          if ($result === false) {         $result = curl_error($ch) . " - ".curl_errno($ch);              }else{         $resultDecode = json_decode($result);         if($resultDecode!=null){             $result = $resultDecode;         }         return($result);     }     curl_close($ch);      } 


And this is the content of the $url variable that is being used:

"https://graph.facebook.com/v16.0/....../message_templates?allow_category_change=true&name=compra_terminada&category=MARKETING&language=pt_PT&components=[{"type":"BODY","text":"Obrigado por comprar na nossa loja. Assim que o objecto for expedido, irá receber no seu email o numero de rastreamento da encomenda."},{"type":"FOOTER","text":"A minha empresa"}]" 

And this is error that it's returning from curl_error and curl_errno:

HTTP/2 stream 0 was not closed cleanly: Unknown error code (err 5) - 92 

I've already tried to use CURL_HTTP_VERSION_1_1 but with no success. The curl_exec($ch) returns a generic html page from Facebook saying:

Sorry, something went wrong. We're working on it and we'll get it fixed as soon as we can. 

What do I need to change in my code to create a WhatsApp Template Message?

I have a working WhatsApp Business API Project however I am facing a weird problem the Webhook URL that I provided in the Facebook Developers app is getting triggered automatically even without a message being sent.

Here is how is the flow of my Application:

1- The user sends the Message on WhatsApp Number 2- A Firebase Function is triggered which generates the reply 3- The user gets the reply back

This is working fine, however, if the user sends the message, it sends back the reply.

However, I see that the user is still able to get the reply back even without sending the message on the WhatsApp Business API Number.

During the development, I made a mistake when I deployed the code which had an error and maybe that is why it is in a loop to send back the same message.

Right now I am solving this problem by deleting the Facebook Developers App and recreating it again and changing the App Id, and Token again since I don't see any option to stop this.