As stated in the document, the "business_creative_management" permission is required for all Business Creative Asset Manager API endpoints. However, this permission is not listed in the Graph API Explorer tool or in the App Dashboard under App Review > Permissions and Features.

tried everything, even deleting all templates, deleting phone number and adding it again

I am getting this error when using an existing template.
{ "error": { "message": "(#135000) Generic user error", "type": "OAuthException", "code": 135000, "error_data": { "messaging_product": "whatsapp", "details": "Generic user error" }, "fbtrace_id": "AJHkrT_tUTQmbF_4CSH8x0s" } }
Relevant Information:
The template used is approved in the Business Manager. The recipient's number has been tested and is in E.164 format (e.g.: +5511999999999). The access token used has the correct permissions (whatsapp_business_messaging and whatsapp_business_management). The phone number is active and linked to the WhatsApp Business account. Sending individual messages continues to work The problem occurred without any changes, sending templates simply stopped working.
Attempts to resolve:
I checked the template parameters and they are correct. I confirmed that the access token is valid. I tested with other templates and other phone numbers, but the error persists.
==== Query curl -i -X POST \ "https://graph.facebook.com/v21.0/279250811937609/messages?messaging_product=whatsapp&to=5521987485346&type=template&template=%7B%0A%20%20%22name%22%3A%20%22resgate_vale_bonus%22%2C%0A%20%20%22language%22%3A%20%7B%0A%20%20%20%20%22code%22%3A%20%22pt_BR%22%0A%20%20%7D%0A%7D&access_token=" ==== Access Token Info { "perms": [ "whatsapp_business_management", "whatsapp_business_messaging", "public_profile" ], "user_id": 273615452469614, "app_id": 725050119784650 } ==== Parameters - Query Parameters
{} - POST Parameters
{ "messaging_product": "whatsapp", "to": "5521", "type": "template", "template": "{\n \"name\": \"resgate_vale_bonus\",\n \"language\": {\n \"code\": \"pt_BR\"\n }\n}" } ==== Response { "error": { "message": "(#135000) Generic user error", "type": "OAuthException", "code": 135000, "error_data": { "messaging_product": "whatsapp", "details": "Generic user error" }, "fbtrace_id": "APrdnVrE-sD4iFOPhD7pQBB" } } ==== Debug Information from Graph API Explorer - https://developers.facebook.com/tools/explorer/725050119784650/?method=POST&path=279250811937609%2Fmessages&version=v21.0&messaging_product=whatsapp&to=5521987485346&type=template&template=%7B%0A%20%20%22name%22%3A%20%22resgate_vale_bonus%22%2C%0A%20%20%22language%22%3A%20%7B%0A%20%20%20%20%22code%22%3A%20%22pt_BR%22%0A%20%20%7D%0A%7D

Hi! Developer Support states that support tickets/queries are to be logged here.
Can you please review my account status and the recent spam report we received. There is currently no ability to appeal the spam report and the WABA is not banned or restricted according to the WhatsApp manager or Business Support Home.
I found this bug report which stated that this error can be related to a spam report. https://developers.facebook.com/support/bugs/355592997506030/
After receiving one spam report the pass weekend every WhatsApp Template Message API call returns:
{ "error": { "message": "(#135000) Generic user error", "type": "OAuthException", "code": 135000, "error_data": { "messaging_product": "whatsapp", "details": "Generic user error" }, "fbtrace_id": "AG4PSxP3A2ezG-K-zIhJyRK" } }
What can I do in this situation.

I am not able to get list of scope from `App Review Requests` in facebook app review page due to recent change which implement Use Cases.

I want to add some scope - pages_manage_posts, pages_show_list, business_management, pages_manage_engagement, pages_read_engagement, read_insights etc to be added into my facebook application, previously we used to get Permissions and Features under app review page. Now I am not able to get list of scope from App Review Requests in facebook app review page due to recent change which implement Use Cases.

I am attaching application snapshot from old and new. New app OLD app

I am expecting way to add more scope to be added into new workflow using usecase but everytime i try to add new usecase there are none to add.