We are experiencing issues with the catalog match rate. I have already checked the product_id on the website and in the catalog, and they are the same. I am not sure what the problem is. I appreciate your help.

We are unable to list business pages for the instagram account in some cases.
The endpoint we are using is: /me/accounts to this the business pages.
We use facebook login to access the instagram account, this makes it a requirement for our users to create a facebook business page that is linked to the instagram account.
As there are multiple options offered by Meta to make the linking, there are that many possibilities of our users to perform this action. Regardless of how the linking may have been done, we would like to GET a response from the Graph API endpoint for getting pages / accounts to return all associated business accounts that have been granted access to our app.
We have ensured passing in the appropriate access scopes as required by the API to return a response. These include - email pages_show_list pages_read_engagement pages_read_user_content business_management instagram_basic instagram_manage_insights.
Even after using the highly recommended business_management scope, we have user accounts where we are unable to get any response from API. The API does not throw any error, it simply returns an empty array - suggesting there are no associated business pages. But this is not the case.
To further solve the problem, we have also ensured the right access from the user on their own accounts and pages - this can also be confirmed when Meta is requesting the user for permissions for our app to access the user’s pages / accounts. After the user has granted permission, we request for the pages using the corresponding endpoint from the API but are returned with an empty array.
Any suggestions would be much appreciated.

Hello everyone,
A business verification request was submitted over two months ago, but the status is still "In Review" with no updates. This delay is severely impacting progress because API access is required to continue platform development.
Details of the issue: Business Verification Request Date: Dec 10, 2024 Current Status: "In Review" for over 60 days Verification Needed For: Accessing Facebook Ads API app id: 591204063573336
Steps Taken: Checked Facebook Business Manager for updates – no new notifications Tried contacting support but couldn’t find a direct way to escalate the issue Ensured all submitted documents are correct and match the legal business details Questions: How can this issue be escalated to Facebook for faster processing? Is there a way to directly contact Meta support for business verification delays? Has anyone else faced this issue, and how was it resolved? This delay is very frustrating, and any guidance from the community or Meta representatives would be greatly appreciated. If there’s a way to get direct support, please share.
Thanks in advance for any help!

I want to increase my business account's messaging limit. I have met all the requirements and have waited for more than a week, as suggested by Meta. Additionally, I send over 1,000 messages daily to unique customers.
However, I still don't see any increase in my account's messaging limit. Could you please assist me with this?

I'm trying to open the billing page to check my balance, but it's not loading.