Hi! Developer Support states that support tickets/queries are to be logged here.
Can you please review my account status and the recent spam report we received. There is currently no ability to appeal the spam report and the WABA is not banned or restricted according to the WhatsApp manager or Business Support Home.
I found this bug report which stated that this error can be related to a spam report. https://developers.facebook.com/support/bugs/355592997506030/
After receiving one spam report the pass weekend every WhatsApp Template Message API call returns:
{ "error": { "message": "(#135000) Generic user error", "type": "OAuthException", "code": 135000, "error_data": { "messaging_product": "whatsapp", "details": "Generic user error" }, "fbtrace_id": "AG4PSxP3A2ezG-K-zIhJyRK" } }
What can I do in this situation.

I am not able to get list of scope from `App Review Requests` in facebook app review page due to recent change which implement Use Cases.

I want to add some scope - pages_manage_posts, pages_show_list, business_management, pages_manage_engagement, pages_read_engagement, read_insights etc to be added into my facebook application, previously we used to get Permissions and Features under app review page. Now I am not able to get list of scope from App Review Requests in facebook app review page due to recent change which implement Use Cases.

I am attaching application snapshot from old and new. New app OLD app

I am expecting way to add more scope to be added into new workflow using usecase but everytime i try to add new usecase there are none to add.

Hi everyone,
I’m integrating the Facebook Ads Library API into my application, but I’m facing an issue where the API response seems limited in scope compared to the results available on the Facebook Ads Library tool. My goal is to retrieve all ads (not just EU transparency ads), similar to how the tool functions, without excluding any categories or regions.
Current Query Setup:
Query Parameters: - access_token: Valid token with ads_read permission. - ad_active_status: ACTIVE - ad_reached_countries: ['US'] (I’m explicitly targeting the United States). - ad_type: ALL (I need ads across all types). - is_targeted_country: TRUE - media_type: ALL - ad_delivery_date_min: - ad_delivery_date_max: - fields: ad_creation_time, ad_creative_bodies, ad_delivery_start_time, ad_snapshot_url
The Issue: I’m trying to retrieve a comprehensive set of ads, similar to what the Facebook Ads Library tool displays when no specific filters are applied. However, the API seems to either focus heavily on EU transparency ads or fails to provide the full range of ads that the tool shows.
I want the API to function like the Ads Library tool, providing a wide range of ads across all regions, topics, and categories.
What I’ve Tried: 1. Setting ad_reached_countries to ['US'], ['US', 'CA', 'AU'], and even removing it for global results. 2. Using ad_type=ALL to avoid narrowing down results to specific categories like POLITICAL_AND_ISSUE_ADS. 3. Testing with and without is_targeted_country (TRUE and FALSE). 4. Removing search_terms to broaden the results. 5. Debugging in the Graph API Explorer, which still shows limited results compared to the Ads Library tool.
Questions: 1. How can I configure the Ads Library API to retrieve all ads, functioning like the Facebook Ads Library tool, without excluding EU transparency ads or other categories? 2. Is there a specific combination of parameters or an API limitation I should be aware of? 3.Are there any best practices to ensure comprehensive results similar to what the Ads Library tool displays?
Any guidance or suggestions would be greatly appreciated. I’d like my API integration to provide the same results as the Facebook Ads Library tool: https://www.facebook.com/ads/library. Thank you!

We have not received the Facebook post and comments data from the webhooks. Could you please provide an update on the reason for this issue?

I was very happy when I used the meta ai feature on facebook. I am using WhatsApp version [...] (beta) and I have only been using the meta ai feature for a few days, but I tried using Javanese and it turns out it is not supported. I really hope that the meta AI feature will soon support Javanese, because I have searched several times in several AI APKs and none of them support Javanese.