In some users API response does not include "caption" tag. There is no problem when receiving REELS on these users.
Is anybody have same issue? If this error based on user activity, could some one give me what should I do?
Here is url example: 17841445065479590/stories?fields=id,comments_count,like_count,media_product_type,media_type,media_url,timestamp,caption
Here is example json form API:
{ "data": [ { "id": "...", "comments_count": 0, "like_count": 0, "media_product_type": "STORY", "media_type": "IMAGE", "media_url": "https://scontent.cdninstagram.com/v/...", "timestamp": "2024-01-15T10:23:49+0000" }, { "id": "...", "comments_count": 0, "like_count": 0, "media_product_type": "STORY", "media_type": "VIDEO", "media_url": "https://scontent.cdninstagram.com/o1/v...", "timestamp": "2024-01-15T10:19:32+0000" } ], "paging": { "cursors": { "before": "...", "after": "..." } } }

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5 comments.

  1. Ilanit

    We also have the same issue

  2. Pete

    I have the same issue

  3. Mateusz

    We also have the same issue with missing captions for stories.
    We stopped receiving captions from Instagram Graph API on /{ig-user-id}/stories endpoint: - from 8-9 Jan to 18 Jan for some Instagram Business ids e.g.: 17841400753062741, 17841429469306087, 17841408744137719 - from 8-9 Jan to now for some Instagram Business ids e.g.: 17841408126046976, 17841401504866305, 17841400415920747

    1. Mateusz

      We also have the same issue with missing captions for stories.
      We stopped receiving captions from Instagram Graph API on /{ig-user-id}/stories endpoint: - from 8-9 Jan to 18 Jan for some Instagram Business ids e.g.: 17841400753062741, 17841429469306087, 17841408744137719 - from 8-9 Jan to now for some Instagram Business ids e.g.: 17841408126046976, 17841401504866305, 17841400415920747

      1. Mateusz

        We also have the same issue with missing captions for stories.
        We stopped receiving captions from Instagram Graph API on /{ig-user-id}/stories endpoint: - from 8-9 Jan to 18 Jan for some Instagram Business ids e.g.: 17841400753062741, 17841429469306087, 17841408744137719 - from 8-9 Jan to now for some Instagram Business ids e.g.: 17841408126046976, 17841401504866305, 17841400415920747

    2. Mateusz

      We also have the same issue with missing captions for stories.
      We stopped receiving captions from Instagram Graph API on /{ig-user-id}/stories endpoint: - from 8-9 Jan to 18 Jan for some Instagram Business ids e.g.: 17841400753062741, 17841429469306087, 17841408744137719 - from 8-9 Jan to now for some Instagram Business ids e.g.: 17841408126046976, 17841401504866305, 17841400415920747

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