we created a template and that template got approved by meta, and we used to sent that template to the customer, but 3 days before that's suddenly stop working, Actually this is out production application, we are getting customer complain frequently,
while sending that template we are getting success response but that message is not delivered to the customer what went wrong with that? please we need to help because this issue in the production

Tag:-

3 comments.

  1. Aniket

    Same Issue, from last few days, NO Messages are going from whatsapp cloud api, when we try sending via api, we are getting whatsapp message id and success response.

  2. Carl

    This might happen, in case if you using a wrong image link to send a Template. you will get a success response. but users will not get the template message

  3. Carl

    Why is meta silent on this serious issue?

Add a new comment.