Hello, Apparently there is no longer any support for this topic and I should write to the forum...
Since yesterday, we are getting "(#135000) Generic user error" sending Templates. It worked for weeks and we did not change anything. Please fix the problem! We need help!
Mirko

Delay message delivery send by template

I am currently testing my web app in a local environment, and I have successfully implemented the WhatsApp embedded signup functionality. However, I am encountering an issue with receiving messages in the webhook after subscribing to it.
Here is a summary of the steps I've taken:
Implemented embedded signup successfully.
Obtained a code for generating an access_token using the "https://graph.facebook.com/v18.0/oauth/access_token" API.
Debugged the token and retrieved the waba_id using the "https://graph.facebook.com/v18.0/debug_token" API.
Obtained the phoneNumberId using the "https://graph.facebook.com/v18.0/:whatsapp-business-account-id/phone_numbers" API.
Registered the phone number using the "https://graph.facebook.com/v18.0/:phone_number_id/register" API.
After successfully subscribing to the webhook using the "https://graph.facebook.com/v18.0/:WABA_ID/subscribed_apps" API and receiving a positive response, I am not receiving any messages or data in the webhook when sending a message to the registered number.
If there are any additional steps or configurations needed to ensure the proper functioning of the webhook, please provide guidance.
Thank You.

Upon sending a dynamic message template, we are receiving the following error message: { "error":{ "message":"(#135000) Generic user error", "type":"OAuthException", "code":135000, "error_data":{ "messaging_product":"whatsapp", "details":"Generic user error" }, "fbtrace_id":"APw-CrBLJEySZT-KOq78T84" } }
Have double checked the syntax, access token and the phone no id. Please help
{ "to":"[user phone number]", "recipient_type":"individual", "messaging_product":"whatsapp", "type":"template", "template":{ "name":"mechanism_of_action", "language":{ "code":"en_US" }, "components":[ { "type":"header", "parameters":[ { "type":"image", "image":{ "link":"https://plus.unsplash.com/premium_photo-1674289121415-ec50cba976b6?q=80&w=1935&auto=format&fit=crop&ixlib=rb-4.0.3&ixid=M3wxMjA3fDB8MHxwaG90by1wYWdlfHx8fGVufDB8fHx8fA%3D%3D" } ] }, { "type":"body", "parameters":[ { "type":"text", "text":"MOA for ingredient" } ] } ] } }
we are using https://graph.facebook.com/v18.0/{phone_id}/messages weird thing is it was working till couple of days back after that it is throwing this error

I'm tring to create WhatsApp Business Platform API. it return erorr "onboard Please retry in some time or reach support to get issue fixed." I tryed again and again but not solved

I'm creating WhatsApp Business Platform API but it return erorr Onboarding Failure Please retry in some time or reach support to get issue fixed.and not creating App.